:: Frequently Asked Questions ::

:: Account Questions ::

Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program.

How can I log into my account?
Log in at http://www.worldwide-cash.net

How can I cancel my account?
Go to your user info page and at the bottom of the page you enter your username and password, then click cancel.

How can I cancel receiving your newsletters?
Your membership in our program allows WorldWide-Cash.net to send you email messages and advertisements. You may not cancel receiving email ads from WorldWide-Cash.net without terminating your membership in our program and forfeiting any and all earnings. Log in to your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".

How can I change my personal information?
Log in to your account and click the "User Account Info." link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
Yes, we welcome all international members.

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.

:: Earning Questions ::

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How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit, however we do give you a large percentage of the amount we earn.

When can I request payment?
You may request payment after you have earned the minimum payout of $0.01 for e-gold and $0.50 for other payment processors.

How can I request payment?
E-Gold:
under your earnings is a button with REQUEST PAY-OUT press on that button, to get your e-gold imiddently into your e-gold account.

Others: As soon as you reach payout, you will see the redemption option appear in your account area, after submitting your redemption request, we will validate your account, and then begin the payment process. You will also have the option to redeem your earnings for discounted advertising with us. When you qualify, you will see what options are available to you in your account area.

When am I paid?
E-Gold:
Your paid instantly to your e-gold account, but there are some reasons we can't, if we do everything to pay you out again ASAP
reasons:
- we don't have money
- we have problems with other things in the script
- e-gold is unavailable!

Others: After your payment request is made and your account is in good-standing we will issue payment to you within 30 days.

How am I paid?
Payments are made via eGold / Moneybookers

Autopay-out gives an error, what to do?
if you see an error like this:

error:The account you are trying to pay (1234567) has a Balance Limit imposed that prevents this payment. Spend not allowed.
- You must contact e-gold to delete this limit.., you get it because you filled non-correct information in your account, they might call you.. and sent you a letter with reactivation information...Or you can just take a new e-gold account with RIGHT information!
error: Payee Account Number (12345) is missing or invalid.
- Your e-gold account is invalid, fill the good one into your account...\